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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It comprises detailed information about all the operations that you can carry out on that particular page. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of educational video clips describing how to work with our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our extensive FAQ database, which includes questions asked by actual clients and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can touch base with our fantastic team of tech support engineers available 24/7 and eager to assist you with any query. Each support ticket you send will be answered within 60 minutes (the average response time being approximately 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 274520

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com